What Is Marketing

    The Death of Best

    A classic positioning play is to call yourself “the best X.”

    From broad: “the best CRM”
    To narrow: “the best time tracking software for freelance programmers”

    But in all cases it involves the seeker being explicit about the solution they are in search of.

    The rise of personalization—accelerated by AI—means there is no longer a global best*. Or even a need to start with a specific solution in mind.

    Every shopper is now building a personal contextual layer that adds another filter to the selection process (whether deliberately or just through the use of algorithmic tools).

    As a basic example, a user may search for “best car” but their contextual layer can understand what they really mean is “what is the best mid-priced car for a family with elementary school age kids…etc & so on” based on the accumulated understanding from prior queries and tasks.

    For humans, your brand is a story.
    For algorithms, your brand is a list of attributes to be matched against.
    Two sides of the same coin. Same core, different package.

    Buddy the Elf congratulating a random New York City deli on making the world’s best coffee

    *there was never a global best


    What great marketers actually do is create the conditions for the community to change and grow in the direction that it wants to go. Over time. 

    Everything is marketing.

    Unless what you’re doing is unique, it’s really marketing at the end of the day.

    &

    Brands are becoming media companies. So we’ll see more Red Bulls of the world.

    & media companies are becoming brands.

    We’re just going to see this amalgamation of everything being everything

    via the Future Forecast podcast


    And yes (like most things), marketing can be used for evil.

    The very first report linking overuse of tobacco to cancer was published by Sir John Hill in the year 1761.

    -Dr. Mark Plotkin

    It’s not the practice, it’s the person.