[Simone Weil] says to imagine a farmer that goes down to the farmer’s market. He’s gotta BUNCH of chickens. Look at all those chickens. And she says this FARMER…has a LEGAL RIGHT…to SELL his EGGS down at the farmers market for as much as he wants…he has the right to sell them for $20 a dozen if he wants to. He ALSO has the right to go out of business when no one wants to pay $20 for a dozen eggs.
Your customers don’t owe you their fandom. Or even their business.
An important thing for business leaders to hear (cough cough Elon cough)