2 quotes that seem contradictory but are complimentary.

One from Tyler:

So please develop a better sense of when to keep your mouths shut and work behind the scenes.

One from Seth:

The secret way you do the thing isn’t what keeps your clients coming back. It’s the part you do in public that matters.

There is a tendency to hype the things people don’t really care about and ignore talking about the stuff we find boring that others are interested in.

Is it performative or informative?