Podcasts remain an underrated messaging medium for brands (whether via content or advertising).

Over half of business owners are daily podcast listeners, study shows

Majority of executives would buy from brands promoted on podcasts

More ads in more places: Spotify will let artists pay to appear as homescreen recommendations

Surprised this wasn’t an option already.

Steal This: Your Haters' Words to Your Stans Ears

No matter what you do, you'll have fans and you'll have haters.

As I said previously:

💡
Want cult status? Attract your stans by doubling down on the reasons you have haters.

Here is that concept in action.

A photo of a skier roughly stomach deep in powder barely visible through a powder plume with an overlay of a 1 star review that says "Powder Too Deep. Our idea of a fun morning did not involve getting escorted down by ski patrol after getting stuck mid-run. They should have warned us before we got on the tram about how deep it was going to be!"

It's like Subpar Parks, but the brand is owning the negative reviews.

These 1-star experiences are someone else's dream day on the slopes. This is a brilliant way to attract that group, tout the "benefits," warn those that don't want this kind of experience, and have a little fun all at the same time.

Grail level messaging right here.

A photo from below of a skier mid-air backed by a deep blue sky and a small trail of powder back to the cliff they just launched off overlaid with a 1 star review that says "There are NO Easy Runs. We felt like our lives were in our own hands. Make a wrong turn and you're stuck on a double black diamond. It took us 90 minutes to shimmy down the Peruvian Gulch before we could even find a blue square safe enough to ride."

Read more about this campaign on LinkedIn.

(HBO) Max is keeping its ad load light compared to other streaming platforms. Why?

buying commercials in a scarce and premium inventory pool has “more value and impact” for the advertiser

Exclusivity and scarcity increase the perceived value of a good. Which typically correlates to higher prices.

The advertisers that can afford it typicall benefit from less competition for recall.

Win-win

Interesting…

Some search results on TikTok now include a snippet and link to Wikipedia.

More heartburn for Google. Or maybe not, since they are going to trial for being a search monopoly.

I still wonder how much of the Google disclosure around how many people use TikTok to search was about setting the stage to argue they aren’t a gatekeeper on the internet.

But another reminder that search is no longer a defendable platform, it’s a feature.

Marketing strategy: a synopsis

Who’s it for?

What’s it for?

You Can't Please Everyone. It's Science!

I consider this empirical evidence that you can't please everyone.

A bat and a ball cost $110 in total.
The bat costs $100 more than the ball.
How much does the ball cost?
The answer is $5.
Please enter the number 5 in the blank below.
$_____
Remarkably, even when told to consider $5, most people continue to answer $10. Even more shockingly, most people get the answer right when they are explicitly told the answer and instructed to enter it, yet 23% still get the answer wrong!

The authors of the study that uncovered that mindblowing (and hopelessness inducing?) gem concluded that respondents fall into 3 groups:

  1. Reflective - solve it the first time (they started without all the giving-the-answer-away bits)
  2. Careless - get it wrong at first, but—after a few nudges in the right direction—catch on and answer correctly
  3. Hopeless (their word this time) - "are unable or unwilling to compute the correct response, even after being told that 10 is incorrect"

That third category? You can give them the answer and they'll still get it wrong. You literally cannot help them.

For brands, these translate to 3 audience types:

  1. Stans - your ride or dies, they're all in. Speak to them. Stand for them.
  2. Casuals - just passing through. Or could enter the ranks of one of the other 2 audiences based on how you nudge.
  3. Haters - no matter what you do, they won't like you. Gotta have 'em, right?

Focus on #1 to grow from #2 and don't worry about #3.

Want cult status? Attract your stans by doubling down on the reasons you have haters.

🚨 Password-stealing malware targets thousands of Facebook business

Be very careful how you use Messenger.

This is a malware-based cookie stealing attack so it’s serious stuff.

Trends.co is watching the growth of the “joyconomy,” which is basically just people wanting to loosen up a little bit and have some fun.

What’s this mean for your brand? Consider:

  • Embracing optimism
  • Encouraging people to embrace their inner child
  • Be positive, share compliments
  • Have fun
A line chart showing exploding search interest for “how to have more fun in life”

Biggest surprise (sarcasm) announcement from Pinterest Presents:

The platform will be launching a new tool powered by generative AI to bring image creation to product catalogs for more engaging pin images.

Pinterest Presents is happening now.

A lot of these “announcements” are kind of old news, but I’m looking forward to trying out quiz ads.

What better way to tailor content to each user than by having them tell you what they want?

Not surprised by these findings at all:

More than three-quarters (77%) of respondents head straight to the search bar when they land on an e-commerce site

84% admit they have left a site because of search issues, including irrelevant results, too many/too few products being displayed, or being directed to out-of-stock items.

Data storytelling is the process of presenting data insights using narration and visualization.

This insight is from the Exploding Topics newsletter. Speaking of insights:

75% of the data companies collect remains unused.

60% of investments in analytics capabilities go to waste because insights aren’t utilized properly.

To pull an Avinash, are analyzing and providing value or just puking data?

A line graph showing the strong growth in interest around “data storytelling”

Every platform is basically a Shorts platform.

Don’t change the content, change the medium of delivery.

-Vignesh Kumar

I recently mentioned some of Google’s post-cookie plans are a bit controversial. Like this one:

Chrome’s “Enhanced Ad Privacy.” That’s the technology that, unless switched off, allows websites to target the user with adverts tuned to their online activities and interests based on their browser histories.

Part of the reason is the apparent dark patterns in the consent system.

If you have to trick users/customers, you’ve probably lost the plot.

Apple Boosts Spending to Develop Conversational AI

The marriage of voice assistants and LLMs is coming.

Siri + Shortcuts + Apple’s GPT is an intriguing combo to think about.

Not far away—or perhaps very far away—depending on who did the measuring

-The Girl in the Tower by Katherine Arden 📚

A metric on its own is meaningless. It’s in context that it takes on meaning. And that context depends on the (data) storyteller.

Hitting thresholding issues in GA4?

You can try turning off Google Signals, or changing your reporting identity to device based.

A heads up, Google Support’s official rec is to only switch when you are pulling a report and hitting a threshold. When done, switch it back to another option.

Exclusive: ChatGPT traffic slips again for third month in a row

Exclusive: this is irrelevant

AI like ChatGPT is a feature or tool, not a consumer app.

The goal isn’t for ChatGPT to become the next Google Search, it’s to become the next Amazon Web Services.