Doing business on the internet is about convincing people you don’t know that you have something they need or want. Think of a brand as the bridge between the two.
-Jack Butcher
Brands bridge the identity narrative between business and customer.
Brands are bat signals.
Not logos.
I love this. It’s ridiculous. And it works because it’s ridiculous.
It’s so over the top that it’s not a dark pattern or a trick.
It’s also a great way to figure out who your true fans are.
via Harry Dry
The best businesses understand and embed themselves into the lifestyles and self-conceptions of their customers.
When you sell a product, you’re not just selling a product, you’re affirming an identity.
-Greg Isenberg
Identity is a narrative.
The brand-customer relationship happens when the narrative the brand is telling dovetails with the narrative the customer is telling themselves.
This quote from The Daily Upside doesn’t surprise me:
Sales of new homes picked up considerably to end 2024. But sales of old homes are at their slowest pace since 1995.
A big part of the pandemic housing market insanity was older workers buying their forever homes. Locking up the existing inventory at that time and taking a big portion off the potentially liquid market for the near future.
Also, more evidence of The Great Splintering.
