My major design goal here was…I wanted to push controls, as much as possible, down the screen. So I want the most frequently accessed things to be accessible when you’re holding the phone in one hand and you just want to hit something with your thumb. 

This is pretty common in apps now, it should be way more common on websites.

Respect the thumb zone (image via Smashing Magazine)


that’s really the single core question about the future of Generative AI - is this a new general purpose tool, where one product from one company does the work of hundreds of pieces of software from hundreds of companies, or is this a generic technology that will enable features inside products from hundreds or thousands of companies?

I lean towards the latter.

It’s easier to imagine AI turbocharging all kinds of existing tools and features than a general purpose AI platform that gets mass adoption.


I think most companies fear that they don’t have enough of a young person’s perspective. 

But…like so many things in this world, it comes down to trying to have a mix of old thinking and new thinking. 

The “youth” are like catnip for marketers, but it’s imperative to know who your actual audience is.

Your message needs to reflect your audience.


The manager looks at him and says, “HA! You think I am in the music business? No. I’m in the Iron fucking Maiden business.” The publishing industry? The retail business? These are not the businesses I am in–just like you’re not in the coffee industry or B2B. No, you’re in the business of you. You’re in the business of serving your customers in your city with your unique offering.

What matters is their relationship with their fans. That’s who they are in service of. That’s the job. And so it goes for all of us, whatever we do.

Everything is customer service.

Know who you’re serving and what they expect.

Business is a series of promises.

Success is based on delivering.


Meta just casually announced an AI-powered AR glasses prototype.

Ambient computing accelerates.


Word spreads because taste aligns…not because of wild interruption.

Find the stories that mesh.


Adobe’s holiday shopping predictions are in:

major discounts this season–up to 30% off listed prices–as retailers compete for consumer dollars

Biggest discount wins?

share of the most expensive goods is set to increase by 19% compared to pre-season trends—driven in large part by competitive discounts

Inflation and price sensitivity who?

I think post-election holiday shopping is gonna pop like a champagne cork.


This.

If you try to be for everyone, you end up being for no one.

Or, as Vonnegut said, “if you open a window and make love to the world, so to speak, your story will get pneumonia.”


Meta reportedly rolled out an ad algorithm update in August. It caused a lot of volatility, but includes some nice sounding features.

  • Conversion Value Rules

You can assign certain audience profiles OR conversion types higher values

  • Incremental Conversions Attribution

measure which conversions would not have happened w/o the ad being shown (true impact) AND optimize for these types of conversions

  • Third-party Analytics Integration
  • Cross-Channel User Journeys

more emphasis on cross-channel journeys to drive incremental conversions.


We’ve been preparing all our clients for this:

The vast majority of political ad spend happens in the month prior to the election.Bottom of funnel, so to speak. Expect prices to be higher up to Election Day in early November, then drop off sharply, leaving an opening. Take advantage. 

After that, consumer spending is expected to skyrocket. Lots of people will be online engaging in discourse. Screentime will be up, which means CPMs will be down and CTRs up. Get on it.