In the theatre the audience want to be surprised—but by things they expect.
-Tristan Bernard
And what is social media (and other digital outlets) these days if not a form of theatre?
People want to be surprised by your marketing, but not confused.
The comforting warmth of the familiar wrapped in a new package.
Of course, sometimes a big leap followed by consistency reframes the initial surprise as expectation.
I love a good hierarchy / process workflow for uncovering the core cause of ad performance swings, so this tweet on Google Ads is for me.
We divide Google Ads metrics into 4 levels:
Level 1: CPA, ROAS, Conversions
Level 2: CTR, CR, Clicks, Impressions, CPC
Level 3: Impression share, Quality score, Ad relevance, Landing page experience
Level 4: Keyword, ad copy, device, audience segment, geographic.
ID which level 1 metric is the problem and work down the list of related metrics in 2-4 to determine what you need to change.
In most cases, potential issues fall into 3 main areas:
- Account - ads, ad relevance, landing page.
- Market - competition, keywords, location.
- Website - user experience, mobile optimizations
For bonus points, set up automated alerts to react faster to performance drops.
No rate change from The Fed this month as the committee waits to see what exactly is going to happen with the economy, just like the rest of us.
They acknowledge “Inflation remains somewhat elevated” and probably want to see what form Trump’s Trade War takes.
Proof that the linear marketing funnel is a dinosaur
The average American spends over 3 hours per day on their phone during work. That’s 186 minutes broken down into:
- 46 minutes on social media
- 33 minutes texting or messaging
- 30 minutes listening to podcasts
- 27 minutes streaming video content
- 15 minutes playing mobile games
- 13 minutes shopping online
- 22 minutes on other non-work-related activities
Work-life balance is a work-life blur when it comes to media usage.
Creating a digital ad strategy is a balancing act of:
- What the algorithms will reward on each platform
- What users will respond to
Catering to either one will lead to some success.
Hitting both can lead to much success.
