Attention Spans or Filter Quality?

Are our attention spans really getting shorter?

I hear this said a lot.

But I also know people who listen to multi-hour podcasts, read books, binge series, run/bike really long distances, write books, build apps…

Yes, some of those aren’t really the things people are talking about when they say we’re basically goldfish with thumbs. But they’re not irrelevant.

Maybe the explosion of content and choices coupled with the rapid increase in quality and professionalization of many content creators mean our bar for “bad content” is really low.

Maybe instead of having shorter attention spans we have stricter quality filters.

Wednesday Bits & Bytes | 032724

Ad Market Expands 10.4% In February

bar chart showing year-over-year ad market growth since Feb 23. A growth trend starts in Sept 23 ending in Feb 24 doubling the growth of Jan.

The U.S. ad market expanded at its greatest rate in nearly two years in February – increasing 10.4% over February 2023

February also was the 11th consecutive month to post growth, providing a further indication that the U.S. ad economy is well out of recession.

This should mean good news for the economy as a whole too.

It also explains those CPM and CPC increases I’ve been noticing.

YouTube Warns Channels Against Deleting Videos

Well that’s an interesting tidbit. & is this a “normal” algorithm thing? Or; does it map across platforms?

How consumers find new brands and products on social media, marketplaces, and brick-and-mortar retail in 5 charts

Instead of putting all 5 charts here, just click the link.

Tuesday Bits & Bytes | 032624

Exploding Topics: Anti-Detect Browser

Anti-detect browsers are web browsers designed to minimize the digital footprint of their users.

These browsers use a combination of techniques (changing user agent strings, modifying the browser’s fingerprint, using a VPN, etc.) to hide or modify a user’s device and browser characteristics.

They may also block or modify JavaScript, cookies, and browser plugins that can be used to track a user’s online behavior.

9 out of 10 Americans consider online privacy an important issue.

searches for “data privacy tools” have grown by 67% over the past two years.

The cookiepocalypse was just the start.

Spotify adds video learning courses in latest experiment

“One of the most interesting things and trends that we started noticing was more and more people were starting to come to Spotify with some intent of learning,” Jitani says. “And we thought, how can we take this core insight and build something on top of it?”

it can more directly target potential customers based on their existing listening habits. “It becomes much, much easier for us to find the right people for this course and just provide a much more efficient kind of distribution,” Jitani says.

With the experiment, Spotify is offering courses via a freemium model, similar to the one it used when it first launched audiobooks.

Many lessons wrapped up in this:

  • Spotify is serious, which means now is the time to start experimenting with its ad platform (if you haven’t already)
  • Distribution matters
  • Context is the new targeting paradigm
  • Everything is a video platform now
  • Entertainment isn’t the only content angle out there, people want to learn (otherwise, why else are you reading this right now?)

LinkedIn introduces Dynamic UTMs to optimize your web traffic through LinkedIn ads

Marketers – only one time per campaign – will add a dynamic UTM parameter to their campaign and then we’ll automatically pull in the account, campaign and/or creative name into the destination URL so it can be picked up by analytics tools, allowing marketers to more easily analyze results.

And there was much rejoicing!

Eddie Bauer changed its logo because Gen Z doesn’t read cursive

After nearly 60 years of its distinctive cursive script, the outdoor retailer is ditching the script for blocky text and a goose.

I’m torn on this one because I saw the old EB logo a lot growing up, but the new one should work way better for a lot of materials and uses. But it’s also just another chunky sans serif wordmark now.

As we start to lose more and more of the old brand aesthetics, we may also lose a lot of character (which also means there is a growing void you can launch yourself into if you’re willing to zig when others zag).

Canva acquires Affinity to fill the Adobe-sized holes in its design suite

Web-based design platform Canva has acquired the Affinity creative software suite, positioning itself as a challenger to Adobe’s grip over the digital design industry. Canva announced the deal on Tuesday, which gives the company ownership over Affinity Designer, Photo, and Publisher — three popular creative applications for Windows, Mac, and iPad that provide similar features to Adobe’s Illustrator, Photoshop, and InDesign software, respectively.

Between this and the Figma deal getting blocked, Adobe better get its game face on.

Creative is the biggest lever you have left for targeting. Canva makes it easy. This deal may make it more legit with the design crowd.

Sunday Bits & Bytes | 032424

Welcome to Agency Adventure!

Agency Adventure is a custom, desktop video game created by Snapchat to help educate our Agency partners on the value Snapchat provides and how they can level up results for their clients and reach their audience.

Guiding question: what if you made it fun?

Convincing failure

The idea is that there are two types of failure: abject failure and convincing failure.

if you execute to a high standard, one where it’d be “unlikely that another team, even with more time and effort, could succeed”, that’s a convincing failure. Under this scenario, perfect execution of the plan lets you know that you got your strategy wrong, and you can learn something meaningful for the next iteration, project, or venture.

Failing is fine, as long as it’s done convincingly.

Consumer Brands and Essential Inputs

Collaborative Fund’s Consumer Stack Investment categories (as I interpret them):

These essential inputs become the backbone for many consumer plays.

  • Deconstrucring the food supply chain to increase sustainability and improve health outcomes (e.g. “cultivating fat as an ingredient”)
  • Breakthrough tech that decarbonizes products and processes (e.g. turning CO2 into textiles)
  • Breakthrough tech that makes supply chains more flexible (e.g. perishable goods not requiring a full truck load to ship)

Back the inputs, pave the way for the future.

The one AI-related existential risk I’m worried about

TL;DR: humans

Large Grocers Took Advantage of Pandemic Supply Chain Disruptions, F.T.C. Finds

A report found that large firms pressured suppliers to favor them over competitors. It also concluded that some retailers “seem to have used rising costs as an opportunity to further hike prices.”

So about those greedflation concerns…

Saturday Bits & Bytes | 032324

Marilynne Robinson on Biblical Interpretation, Calvinist Thought, and Religion in America (Ep. 207)

On the continuing denigration of John Calvin:

The cure, of course, is to read Calvin, which no one does, and the reason no one does is because they think they know what they’ll find. It’s very self-perpetuating from that point of view when a negative reputation is established.

Once you get a reputation it is hard to shake. And you’re rarely in control of the reputation you get.

This is especially true if you’re challenging the status quo.

5 charts on how third-party cookie deprecation will change ad buys

eMarketer chart showing the Average Budget Allocation Across Data Types for Targeting in 2024 According to US Advertisers, Nov 2023 (% of budget) with contextual data number one and first-party data number two, combining for 55%.

AI will turbocharge contextual targeting of all kinds.
Demographics are dead (& generations are garbage).

Microsoft Buying Ads On Google Search To Drive More Searches On Bing

When you click on the ad in Google Search, you are taken to the Bing Search results for that query.

I kind of love this strategy.

TikTok’s algorithm has always been a black box. But researchers are finally figuring it out

According to the study’s findings, between 30% and 50% of the first 1,000 videos TikTok users encounter are exploiting their past interests. Recommended videos are driven by a number of factors, most importantly whether the user liked a similar video, as well as who they follow on the platform. Fewer seem to be driven by the percentage of the video a user watched.

different users have very different experiences and/or are sort of treated differently by the algorithm

The algorithm is evolving. The importance of watch time may be diminishing as the pool of data deepens.

The one constant with any of the platform algorithms is that they change.

Spotify Is Launching New Ad Studio Product

Powered by a model which analyzes behavioral signals, Podcast Streams takes campaigns beyond standard targeting to reach engaged audiences who are more likely to listen to podcasts.

Limited to podcasts…for now?

I expect to see more targeting options like this across platforms as AI becomes further ingrained.

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Building a brand is

  • Expensive in the short run
  • Cheap in the long run

Friday Bits & Bytes | 032224

Evolving Google Analytics for more insightful measurement

To make it easier to compare these actions across platforms, we are aligning how conversions are defined across Google Ads and Analytics to give you a consistent view of your Google advertising performance. With that, we are introducing key events in Google Analytics that will replace what currently exists as conversions for behavioral analytics.

Say what? A “conversion” in GA4 was not measured the same as a “conversion” in Google Ads, which is…confusing.

Now (or soon, it’s still rolling out) in GA4, what had been called “conversions” are now “key events”. Conversions will appear in the Advertising reports section and match what is in Google Ads.

From Google:

  • Event = measure specific interactions or occurrences on your website or app
  • Key Event = measure an event that you mark as important to your business
  • Conversion = measure performance of your ad campaigns and optimize bidding

If you want to know more, this video is the best resource on it I’ve seen from Google so far.

How to write a landing page that converts

Purchase Rate = Desire - (Labor + Confusion)

To increase the purchase rate, increase the visitor’s desire to purchase while decreasing their labor (effort) and confusion

translate features into the value they’ll get from using it. And proactively handle any objections they might have.

Provide no-brainer value and make it easy.

Copywriting Friday: What part of France are you from?

To increase conversions, we need to understand and remove the objections that are stopping qualified prospects.

Look for these three types of objections: obvious, embarrassing, and assumed. Then use your best salespeople to help you craft the strongest counter-objections.
Think about your services or processes: Which of them might you combine into a named system that implies the work is being done for your customer?

I’m looking forward to using the “Objection/Counter-Objection” method in a project soon.

Concrete language boosts sales.
from the Nudge newsletter

a visual with a Nike shoe stating that concrete language that can be visualized boosts sales. “Trainers” vs “lime green Nike trainers”. The latter boosting purchase intent 30%.

Specific, tangible language significantly increases customer satisfaction and spending.

Use clear, concrete language.

Easy to understand. Hard to confuse.

February Marks a Turnaround for Existing Home Sales

Sick of waiting for the Federal Reserve to make a move, home buyers and sellers seem to be accepting the market for what it is.

In February, contracts closed on roughly 4.4 million existing homes, an increase of 9.5% from the month prior
The median existing-home sales price elevated to $384,500, the eighth consecutive month of year-over-year price gains. However, the sales prices across all US homes jumped only 0.6% from January to February, which resembles pre-pandemic trends

Changes in the housing market can have far reaching ripples.

On Top Social Media Referral Traffic Sources

YouTube is a sleeping giant—it’s not just a TikTok competitor or a Netflix competitor or a search competitor or a Spotify competitor.

SEO as we know it is about the change dramatically. How do you keyword stuff for an LLM? How do you get discovered via chat but not give away all your content? How many search channels do you optimize for in a post-10 blue links world?

Just remember, don’t go out and try ramping up the top 4 or 6 or 10 right away. Find the channels that match your abilities, align with your brand approach, and are actually a place you want to invest your time.

Being everywhere rarely helps.
Being engaged where your audience is always helps.

see this post on LinkedIn

What We Can Learn from Bad CEO Quotes

The CEOs of Kellogg and Wendy’s recently caused a bit of public outcry.

From the Kellogg end:

We’ve got to reach the consumer where they are, so we’re advertising about cereal for dinner. If you think about the cost of cereal for a family versus what they might otherwise do, that’s going to be much more affordable.

Meanwhile, at Wendy’s:

Beginning as early as 2025, we will begin testing more enhanced features like dynamic pricing and daypart offerings

(That’s fancy talk for surge pricing.)

Shockingly, customers (or at least social media users) didn’t love these statements.

But those customers (and social media users) weren’t the target audiences. These were said for Wall Street—intended to juice stock prices, not excite customer bases.

Just like with supply chains a couple years ago, inflation and interest rates and market prices are hot topics right now. Which means a wider audience for statements like these—wider than the CEOs may be used to.

Contrast these statements with this approach from a CEO used to being in the public eye:

You can be sure this was intended to double as a call to investors about the quality and positioning of Meta’s VR product compared to Apple. Just like how “internal” memos at tech giants are written with the understanding that they’ll be leaked and become very much external memos.

So, uh, why am I quoting CEOs?

These statements (and the ensuing backlash) highlight that words and messaging matter.

People feeling the pinch of the highest food prices in 30 years don’t want to hear a CEO making millions of dollars a year say that people should eat his company’s cereal for dinner because it’s affordable.

Thanks to Uber and similar services employing surge pricing, “surge” or “dynamic” pricing feels negative because it usually means more expensive. I’ll quote Tyler Cowen because he covers everything I would have said:

I predict this will fail. For one thing, “we will have discounts for Tuesdays at 3 p.m.” would have been better marketing. Furthermore, many Wendy’s buyers are not wealthy, and they care a good deal about predictable prices.

(They even botched the walk back.)

Once you say something in public, you can’t guarantee which audience(s) receive it. The larger you become (in notoriety, headcount, etc) the fewer private communication channels you have.

Your content matters. And that content is a combination of words and tone.

Respect your customers. Choose your words. Earn trust & don’t burn it.

Tuesday Marketing Links | 031924

IN AN ERA OF COLLABORATION SATURATION, HOW DO BRANDS STAND OUT?

71% of people agree that the story you tell around a collaboration is just as important as the final product.

Every market is saturated now.

How’s your story?

When influencer overexcitement backfires

Overexcited language (e.g. “LOVE THIS!”) increases engagement for micro-influencers by 38% but reduces it for macro-influencers by 31%.

Generally, we’re suspicious if it looks like someone’s trying to persuade us. When content is informative, rather than promotional, it builds trust and makes us less suspicious that it’s an attempt to persuade us.

People are advertising savvy these days, respect that.

Consumers spend more with digital wallets

Consumers who use digital wallets spend 31% more than non-users across a range of categories

The disparity in wallet use across income brackets suggests that—at least in part—larger digital wallet sales are the product of digital wallet users having more disposable income than non-users.

The more abstracted the transfer of money becomes, the easier it is to spend.

Facebook is reviving one of its earliest features after hiding it for years

Facebook is bringing back the Poke, and, apparently, Gen Z is loving it.

Maybe the biggest trend really is nostalgia for a slightly earlier time.

As technology advanced we became increasingly more like computers—adapting to their way of working, of interfacing.

The promise of AI is that could open up the path to allow us to become more human again.

Monday Marketing Links | 031824

Cookie Deprecation is Coming - Should Advertisers be Worried?

Apple blocked third party cookies for 100% of traffic back in 2020, and most brands see almost half of their traffic from Safari (!!!) So that impact has already been felt for a while now.

as long as you’re using ad platforms platforms (Google, Meta, TikTok, Email/SMS) and aren’t super reliant on display networks, there likely won’t be a major impact.

building out a CDP, beefing up first-party data capture, etc. Those are considered best practices anyway, and will become even more beneficial with all of the privacy changes on the horizon and beyond.

Cookies crumbled a while ago, Chrome phasing out third-party cookies is just the final nail in the crumb filled coffin.

Survey: Retailers should focus on loyalty, brand awareness

The vast majority of retailers believe that their customer experience is at or better than their peers, but new data says otherwise.

The top three strategic outcomes experienced retailers should be focused on, according to IDC and SAP, are improving customer loyalty (59%), improving brand awareness (50%), and empowering employees with the right data and tools (43%) to improve the customer experience.

Everyone thinks they’re above average, but that’s not how average works. And there’s usually room for improvement regardless.

Customer experience is a moat. The better the experience, the bigger the moat.

Big Tech accounts for nearly two-thirds of the US digital ad market

Big Tech (Amazon, Apple, Google, Meta, and Microsoft) will attract nearly two-thirds of US digital ad dollars this year

That’s more than double its share since we began tracking it in 2008.

LinkedIn plans to add gaming to its platform

boost the time people are spending on the platform, the company is breaking into a totally new area: gaming.

tapping into the same wave of puzzle-mania that helped simple games like Wordle find viral success

one idea LinkedIn appears to be experimenting with involves player scores being organised by places of work, with companies getting “ranked” by those scores.

Taking a page out of the old Facebook playbook and reinventing Solitaire for the browser-first workforce.

Money Stuff: Slorg is Sorry He Burnt Slerf

Basically the way crypto works is that a guy named Slorg makes up a token named Slerf, which is distinguished from other tokens by having a cartoon sloth logo. You send $10 million of Solana crypto tokens to Slorg, and he makes a note to himself that he owes you some Slerfs. Then he accidentally flushes that note down the toilet and, due to the irreversible nature of the blockchain, you get no Slerfs and your money is permanently gone, though Slorg is very sorry.

And now we know how crypto works!

mistake was very good for attention, and attention is the true value of any memecoin. So the obvious thing happened and the new tokens that were released shot up around 5,000%.

It's A Metric!: First Time Impression Ratio

Today’s metric is one I just learned about: First Time Impression Ratio (FTIR)

According to Meta, FTIR is:

The percentage of your daily impressions that comes from people seeing your ad set for the first time.

FTIR = Reach / Impressions

The lower your FTIR, the higher your frequency.

This matters because you can’t survive on “moment of conversion” traffic alone. Such a small sliver of any platform’s user base is in-market for your given offer at any one moment that you should run campaigns to gain brand awareness (this is why you need both brand and performance marketing (and yes, smaller budgets can put these considerations on hold)).

Attention is gold.

A member of the Foxwell Digital community uncovered an interesting FTIR trend:

a dramatic decline from approximately 60-70% to 10-25% over the past 6-12 months [as of March 2024].

This drop suggests a saturation point where the same audiences are being reached repeatedly, leading to what can be termed as ‘audience fatigue,’ rather than just ad fatigue.

The root causes identified include a lack of creative differentiation, reduced influencer marketing budgets, and underinvestment in emerging platforms

A metric on its own isn’t very helpful, but First Time Impression Rate + Frequency could be a useful combo in your budget allocation and performance analysis arsenal when auditing your social accounts.

the first time impression ratio formula of reach divided by impressions over a yellow outline emoji eye background

Why I Am Not Using “Notes”

Disguised as a post about a Substack feature is a reminder that:

  • Most new platform features are attempts at moat building
  • You don’t have to use every bell & whistle
  • You can treat social media as a public journal that you repurpose elsewhere later

Are you trying to find a solution for a problem you haven’t created yet?

A hypothesis is useless without a test.

Pick a measuring stick and get going. Iterate over time.

You can’t have a return on investment if all you’ve invested in is planning out how to measure ROI.

Are you trying to find a solution for a problem you haven’t created yet? graphic

via the Louder Than Words podcast

Saturday Marketing Links | 031624

AI Prompt Engineering Is Dead / Long live AI prompt engineering

According to one research team, no human should manually optimize prompts ever again.

There is an alternative to the trial-and-error-style prompt engineering that yielded such inconsistent results: Ask the language model to devise its own optimal prompt.

this automatically generated prompt did better than the best prompt found through trial-and-error. And, the process was much faster

The optimal prompts the algorithm spit out were so bizarre, no human is likely to have ever come up with them.

The centaur approach is usually better than all human or all AI (at least for a while).

Which makes sense since the two types of “brains” function differently. It’s about finding the optimal combination of the two, not one directing the other.

Speaking of…

Of top-notch algorithms and zoned-out humans

A low-grade algorithm and a switched-on human make better decisions together than a top-notch algorithm with a zoned-out human. And when the algorithm is top-notch, a zoned-out human turns out to be what you get.

rather than thinking of the machine as a replacement for the human, the most interesting questions focus on the sometimes-fraught collaboration between the two.

Gold, bitcoin and stocks hit record highs this week. Then came inflation data

investors shrugged off a higher-than-expected 3.2% annual rise in consumer prices and cheered a cooldown in some categories like food prices.

US wholesale inflation rose 1.6% for the 12 months ended in February, its fastest clip in months, due to a spike in energy prices.

Markets expect the central bank to hold rates steady this month and begin cutting in June or July

Consumer prices climbed 3.2% in February as 2% goal remains elusive

The 12-month inflation rate has been stuck between 3% and 4% since June, hovering just above the Federal Reserve’s official 2% target

Finished reading: Head Lopper Vol. 2: Crimson Tower by Andrew Maclean 📚

Friday Marketing Links | 031524

  1. TikTok’s potential U.S. ban stirs marketers, spurs contingency planning

Meta could capture between 22.5% and 27.5% of TikTok’s U.S. ad revenues in the event of a ban.

YouTube stands to gain an additional $1.24 billion to $1.53 billion, with $410 million to $500 million of TikTok’s ad revenues redirected to Google’s display and search businesses

One of the early thought exercises I was given at Blue Ion was: what happens if Meta was shut down tomorrow?

It’s a good question to occasionally ask about any important distribution channels.

  1. Apple Buys Canadian AI Startup as It Races to Add Features

DarwinAI has developed AI technology for visually inspecting components during the manufacturing process and serves customers in a range of industries. But one of its core technologies is making artificial intelligence systems smaller and faster. That work that could be helpful to Apple, which is focused on running AI on devices rather than entirely in the cloud.

Apple was launching Vision Pro while the rest of the Valley Giants were pivoting to AI. But the benefit of a massive bank account is the ability to buy whatever you want.

Apple has also been really secretive about their AI plans, claiming “disclosure of strategic plans and initiatives harmful to our competitive position and would be premature in this developing area.”

Apple is at the forefront of ambient computing, and on-device AI will be a key component. Plus, Apple is the only one of the giants that isn’t really a cloud company and is most definitely a hardware company.

  1. Report Finds No Correlation Between Social Media Engagement and Content Readership

Social media apps are gradually becoming more valued as entertainment sources, while actual interaction shifts to smaller, enclosed chats and communities.

Notice how all the platforms focus on “discovery.”

Across all the articles and topics we analyzed, we found no clear connection between social engagement and actual readers of the news.

Understand vanity metrics vs. brand metrics vs. performance metrics.

  1. Podcast Frenzy Report

podcasting is taking over traditional media consumption time, with respondents reporting 28% of them watch less TV and 24% browse social media less often. Gen Z podcast discovery is a mix of methods. 46% of Gen Z respondents rely on social media recommendations, and 33% of younger Gen Z browse top charts and “best of” podcast lists.

Audio! Audio! Audio!

  1. What We Learned About Creative From Analyzing $3M in Podcast Media by Caroline Culbertson

Findings include midrolls outperforming both pre-rolls and post-rolls for placement. A quiet value-add for host-read contracts is hosts tend to go over their contracted ad length. Right Side Up found the sweet spot for “60 second” host-read ad performance was host-read creatives that landed between one to three minutes.

Podcasts foster parasocial relationships which gives host-read ads some extra oomph in the persuasion department.

  1. The bad ad ecosystem: Here’s what the research says

five types of bad ads, each varying in harm for the marketer: malicious ads, spoofed ads, scam ads, heavy ads and miscategorized ads.

The easiest thing is [ad buys] are cheap. [Bad ad creators] don’t wanna spend a ton of money on it. So they proliferate in places with really low CPMs

marketers should work on making good ads. Ensuring the proper ads for the right environments is key, along with keeping on top of creative

  1. Layoffs could be coming as debt-laden firms navigate the pain of higher rates, economists say

Higher rates spell trouble for US companies with near-term debt maturities.

Rate changes and inflation measures are the important indicators this year.

I like this take on new tech adoption from Douglas Adams.

any new technology is received differently by three different groups of people.

If you’re below the age of 15, it’s just the way things have always been.

If you’re between the ages of 15 and 35, it’s really cool and you might be able to get a job doing it.

If you’re above the age of 35, it’s unholy and against the order of society and will destroy everything.

via a16z

“Audio all the time” is one of my core marketing beliefs for 2024, so I always like more evidence that it’s a good idea.

88% of TikTok users agree that sound is vital to the TikTok experience. And for 73%, sound prompts them to “stop and look” at an ad, while also making them less likely to skip, watch longer on average and feel more positive.

via TikTok