To add subtlety is to spend extra time, energy and money on an aspect of the project that (by definition) won’t be specifically recognized by most people.

Subtlety, while expensive to add, increases the chances that their simple answer will be Yes.

Subtlety is a signal of care. Care invested in the project—whatever form it takes.

Like brands, subtlety is expensive now, but cheap later.

Abstract for the paper Brand Teasing: How Brands Build Strong Relationships by Making Fun of Their Consumers🗞️, emphasis mine:

Popular brands like Wendy’s, Postmates, and RyanAir have gained notoriety by making fun of their consumers, but is this an effective strategy to build strong consumer relationships? Across 11 (seven pre-registered) studies, using lab data, field data, and a variety of analytical approaches, the current research demonstrates that teasing communication increases consumer engagement with and connection to the brand compared to merely funny or neutral communication. These effects occur because consumers anthropomorphize brands more when they use teasing communication. This leads to greater engagement with brand messages and greater self-brand connection (SBC). We also leverage the interpersonal teasing literature to distinguish between prosocial and antisocial teases and highlight an important boundary condition. Specifically, we demonstrate that while prosocial teasing evokes a positive human schema, antisocial teasing, although still anthropomorphic, activates a negative human schema, which reduces connection to the brand. As a result, antisocial teases lose their relational advantage over purely funny communication. This work contributes to the streams of research on brand humor, anthropomorphism, and consumer–brand relationships. It also provides actionable implications by demonstrating a novel antecedent to consumer–brand connection and the boundaries within which these positive effects are expected to occur.

Here’s a good recap from Today in Digital Marketing

Despite fears of skittishness, US consumers poured a record amount of cash into online retail on Black Friday.

Unsurprising

The election ended, holiday proximity realization set in, and emotional releases / coping mechanisms were ripe for the having.

I’m guessing the election impact caused this year’s holiday shopping to be a bit more like ye olden days (when it didn’t start in October).

The whole podcast linked to here is worth listening to, if only to hear a true infovore’s approach to information discovery and self-knowledge.

Tyler Cowen’s core principles of economics:

• Incentives matter
• There’s always an opportunity cost (aka no free lunch)

you create the conditions for people to do the things they’ve always wanted to do

Seth Godin on the status games aspect of strategy

Forrester has made its 2025 predictions 🔮

In: “Brand smart”
Out: Brand safety

embracing new practices like swapping keyword exclusion lists with lists of publishers to include in their campaigns.

Out: TikTok ban in 2025
In (again): SEO-powered AI

Out: In-housing
In: Agencies (out-housing? (depends on the agency, I guess))

Welcome to the totally predictable ad market circus

Rather than normalcy, we’re finding huge spikes of inefficiency as everybody scrambles to crunch ad campaigns in before the big BFCM weekend.

Most platform cost per metrics are up and brands are trying to make up for lost time.

Customer mindset is boomeranging post-election.

Enjoy some turkey today and slow down a bit.

Beware negative social proof. a.k.a. the “well, if everyone else is doing it…” effect

Definition = if you make an unwanted behaviour seem commonplace, more people will perform the unwanted behaviour.

Negativity is a downward spiral. And one hard to harness.

Be aspirational.

It’s easy to focus on winning but I think have to focus more on how not to lose than you do on how to win.

Because how not to lose is more controllable than how to win.

When you’re trying to win championships you can’t focus on winning championships. You have to focus on what goes into the process of winning but also how can you prevent losing by doing the things that are simplest to do under high duress.

-Boston Celtics coach Joe Mazzulla